PRIVACY STATEMENT OF ALIMA – THE ALLIANCE FOR INTERNATIONAL MEDICAL ACTION
Head office: 15, rue des immeubles industriels 75011 Paris – France
Phone: +33 (0)1 40 33 95 19
Director of Publication
CLEMENTINE COLAS, Head of Communication
Google Cloud Platform
Regarding this policy :
At ALIMA, we make sure that the data you transmit to us is duly protected.
Any use of the term “we” refers to the team of ALIMA – The Alliance for International Medical Action France (SIRET: 831.620.398).
We collect information in order to raise funds more efficiently, to help improve your experience on our website and in our communications, in accordance with the General Data Protection Regulation 2016/679.
When do we collect information about you?
We collect your data when :
- You communicate it to us directly or indirectly
- You communicate it to us via social networks
- You are using our website
If you subscribe to our newsletters, make a donation to ALIMA or communicate with us, several pieces of information about you may be transmitted to us.
Through fundraising platforms (iRaiser, iGive or Causevox), or an organization, we are entitled to receive personal data about you.
This data collection will only take place if you have informed the organization of your support for ALIMA by giving your consent. For more information, please refer to the privacy policies of these organizations.
If your privacy settings permit, we may obtain information about you through social networks such as Facebook and Twitter. For more information, please see the privacy policies of those services.
OUR WEBSITES AND APPLICATIONS
We use “cookies” to help us improve the performance of our website and campaigns. Cookies are small text files in alphanumeric format deposited on the Internet user’s hard disk by the server of the site visited by a third party server. They record information about how you use the ALIMA website.
What information is collected by ALIMA ?
When you contact us for any reason, we usually collect the following information :
- E-mail address and/or telephone number
- Mailing address
- Country of residence
If you make a donation, we could also collect :
- Your bank or credit card details (bank details are kept in accordance with legal requirements)
- Your date of birth
- Donations you have already made
- The date and source of the donation
How do we use your information ?
We use your information to :
- Respond to your requests and queries
- Process and acknowledge your donations
- Keep track of your commitment to us
- Send you updates and communications about our marketing and fundraising activities
- Understand how to improve our services and information resources
- Analyze and improve our fundraising activities.
Under no circumstances will the information that has been collected by ALIMA be sold or lent to a third party or any other charitable organization. Any use of the data is relative to the purpose for which you provided it to us.
ONLINE FORMS AND E-MAILS
Your personal data is used to answer your questions or requests for information.
In order to find out which Internet users use our website and how they use it, we may ask you to participate in surveys. Participation is only on the basis of your consent.
Your information is useful for us to process and keep track of your donations. It is also used to generate a certificate for a tax deduction, if you have chosen this option.
In order to inform you about ALIMA’s actions and to highlight the difference your help can make, we use direct marketing techniques. The main purpose of this use is fundraising. Your preferences will always be respected and we will make sure to send you the information you found interesting, in the format that suits you best.
We will send you direct marketing communications by mail, e-mail and telephone, unless you let us know that you do not want to receive news from us in this way. We send you these communications because we have a legitimate interest or because you have consented.
The different types of marketing communications you may receive from ALIMA include, but are not limited to, the following :
- Our newsletter
- Informational and/or thank you letters
- Updates by e-mail
- SMS / whatsapp notifications
- Invitations to events
At the bottom of each of our direct marketing e-mails, you have the option to unsubscribe or update your preferences. You can unsubscribe at any time.
If you don’t want to hear from us again, don’t worry. Just let us know at + 33 1 40 33 95 19 or by e-mail at firstname.lastname@example.org.
For North American donors, please contact donations@ALIMA.ngo or call +1 (646) 619-9074.
We will never ask you for any personal or sensitive information on social networks. If they concern ALIMA and our actions, we may occasionally republish or share your messages on social networks.
We can respond to questions, requests or comments posted on our social network channels. Check your social network accounts if you want to change the information made public.
Our websites use share buttons that allow our web pages to be shared on social networking platforms. Use these buttons at your own discretion.
Social networking platforms can track these shares through your accounts.
Who has access to my data ?
Your information is only accessible to staff and suppliers who have been duly trained. We regularly review the list of people who have access to your information.
We make in-depth inquiries about suppliers before we start working with them. We always enter into a contract that sets out how they manage the personal data they collect or access.
In order to manage and store personal data and to carry out certain actions on our behalf, we use certain companies. Our primary data subcontractors are listed below, but we may occasionally use the services of other subcontractors. In such cases, a contract setting out how the data will be managed will be systematically drawn up.
- Intersa, our partner for the processing of donations
- IRaiser, our tool for online donations
- IGive, our peer-to-peer platform
- ADM Value, our customer relationship service provider
- Qualicontact, our customer relations service provider
- Google analytics, our website usage analysis tool
The disclosure of your personal data to third parties (e.g. authorities) will only take place with your consent and only if we are obliged to do so by law.
How do we keep your data safe ?
A number of adequate technical and organisational measures and precautions are taken to protect your personal data and prevent their loss, misuse or alteration.
We encrypt our online forms and systematically monitor our network, and we use SSL security standard certificates.
We take great care to keep your data safe, but data transmission over the Internet is never 100% secure. We cannot guarantee the security of any information you send to us, so you do so at your own risk.
How long do we keep your data ?
Your personal data is not kept for longer than necessary for the purposes for which it is processed.
Following any request to break contact, some basic information about you may be kept on our deletion list to prevent unwanted mailings in the future. Legal basis for the processing of personal data
Like ALIMA, any organisation needs a legal basis to collect and use personal data covered by data protection legislation. The General Data Protection Regulation 2016/679 provides for six modes of processing personal data, with additional modes for sensitive personal data. Three of these processing methods apply to the types of processing used by ALIMA :
The information processed on the basis of :
- The individual’s consent (e.g. to send you direct marketing communications by e-mail)
- The need to comply with a legal obligation (e.g. to process a tax deduction return)
- Our legitimate interests (see below for more details)
Provided that the use of the data is fair and does not infringe the rights of the data subject, personal data may be lawfully collected and used by ALIMA if it serves the legitimate interests of the organisation. Our legitimate interests are listed below :
- Charity governance (e.g. the achievement of our charitable objectives, financial reporting and other regulatory compliance purposes)
- Administrative and operational management (e.g. to provide information and services)
- Fundraising and campaigning (e.g. administration of donation campaigns, sending out direct marketing communications, thank you letters by mail and tax deduction certificates)
If you would like us to process your personal data in any other way, please contact us at the e-mail address below.
How can I access and modify my data ?
- Updating your personal data
- Changing your personal data
- Change your contact preferences
When will we update this statement ?
If necessary, we will adjust this privacy statement. If significant changes are made in the way we process your data, we will announce this clearly on our website or by e-mail.
This statement has been drafted as comprehensively as possible but does not contain an exhaustive list of the various aspects of the collection and use of personal data that we carry out. We would be pleased to provide you with any additional information or explanation of our practices in this regard.
If you have any questions, comments or suggestions on this subject, please do not hesitate to contact us at email@example.com.
ALIMA – The Alliance for International Medical Action assumes no responsibility for any errors or omissions, or for the results that may be obtained from the use of this information. The only obligation of ALIMA – The Alliance for International Medical Action is to provide due care concerning the information it makes available to persons accessing its website.
The website, including the texts, graphics, presentation, logos, software and other constituent elements of this site, is protected by the intellectual property rights of ALIMA or others, such as copyright, related rights, database rights and trademark rights.
Any reproduction, dissemination, sale, distribution, publication, adaptation, translation, processing or use, even partial, of this website is prohibited without ALIMA’s prior written consent.